Effective Date: 11/08/2023
Last Updated: 15/12/2024
This Privacy Policy ("Policy") describes how Campus Bite ("we," "us," or "our") collects, uses, and shares information from users ("User" or "you") of the Campus Bite application ("App"), websites, and other services. By using the App, websites, and services, you agree to the practices described in this Policy. If you do not agree with any part of this Policy, please discontinue using our App, websites, or services.
1.1 Personal Information:
We collect personal information when you register and use the App, including but not limited to:
Name
Contact details (e.g., email address, phone number)
Delivery address
1.2 Transaction Information:
We collect details about:
Orders placed
Payments processed
Interactions with partner restaurants and stores
1.3 Device Information:
We may collect data about your device, including:
Operating system
Browser type
IP address
Unique device identifiers
1.4 Location Information:
With your consent, we collect real-time location data to:
Provide location-based services
Offer real-time tracking for deliveries
Enhance user experience
1.5 Usage Data:
We collect information about your interactions with our services, including:
Features accessed
Time, frequency, and duration of activities
2.1 Provide Services:
Your information is used to:
Process orders
Facilitate deliveries
Offer customer support
2.2 Personalization:
We use your data to:
Customize your experience
Provide recommendations based on preferences
2.3 Communication:
We may contact you via:
Transactional notifications (e.g., order updates)
Service announcements
Promotional offers (with your consent)
2.4 Analytics:
We analyze usage data to:
Improve app functionality
Optimize service performance
2.5 Compliance and Protection:
Your information may be used to:
Comply with legal obligations
Safeguard our rights, privacy, and property, as well as those of our users
3.1 Partner Restaurants and Stores:
We share your order details and delivery address with partner vendors to fulfill orders.
3.2 Service Providers:
We may share your data with third-party service providers who assist in operating the App and delivering its features.
3.3 Advertising Partners:
With your consent, we share information with advertising partners to deliver targeted ads.
3.4 Legal Requirements:
We may disclose your information:
To comply with applicable laws
To protect our rights, safety, and property, or that of our users
4.1 Account Information:
You can update your account details and preferences in the App settings.
4.2 Location Services:
Manage location-sharing permissions via your device settings.
4.3 Communication Preferences:
Opt-out of promotional emails by using the unsubscribe link provided in emails.
4.4 Data Access and Deletion:
Request access to or deletion of your personal data by contacting us at support@campus-bite.com. Requests are subject to legal limitations.
4.5 App Account Deletion:
Delete your account directly through the App or by contacting us via email for assistance.
We implement measures to secure your data against unauthorized access, alteration, or disclosure. Despite our efforts, no system can be completely secure, and we cannot guarantee absolute protection.
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.
For inquiries or concerns regarding this Policy, please contact us at:
Email: support@campus-bite.com
Phone: +923323431244 (WhatsApp)
We reserve the right to update this Policy to reflect changes in our practices or legal requirements. Users are encouraged to review this Policy periodically. Continued use of our services following changes constitutes acceptance of the updated Policy.
By using the Campus Bite App, websites, and services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you do not agree, please refrain from using our App and related services.
